Frequently Asked Questions

Freedom House helps families stay together and move toward housing stability through success coaching, housing navigation, economic mobility support, and a warm, dignifying shelter environment. Families do the hard work of moving forward, and support continues after they move out.

We are located at 2997 St. Anthony Dr., Green Bay, WI 54311.

We serve families with children under 18 who are experiencing homelessness. A family is an adult with a dependent child. We’re open 24 hours a day, every day of the year. You and your kids stay together while you work on finding a stable home.

Call 920-432-4646. A Success Coach will talk with you about what your family needs and shelter eligibility. If we have room, they’ll walk you through next steps. If we’re full, they can add your family to a waitlist and help connect you with other agencies in Green Bay.

During a family’s stay in shelter they receive three meals per day, access to community donations of clothing and hygiene products, intensive 1-on-1 case management, educations offerings such as financial literacy and Rent Smart, workforce coaching, and social and emotional wellness. Success Coaches (case managers) are trained professionals who can assist each family’s unique barriers. This relationship will help overcome challenges and achieve goals through a personalized approach. While you stay with us, you’ll have: A safe place to stay, three meals a day, and clothing and hygiene items when you need them A success coach who meets with you one-on-one to work on the goals you choose Help looking for housing Classes on managing money and on being a renter (Rent Smart) Help finding and keeping a job Support for you and your kids during a stressful time After you move out, we keep helping.

Yes. If Freedom House isn’t the right fit for your family, call us and we’ll help connect you with another local agency.

We don’t offer rent or utility payments. For help with utilities, contact your utility company or the Salvation Army in Green Bay (920-497-7053).

Yes. At Freedom House, parents and children stay together. That’s what we’re here for. A family is an adult with a dependent (or guardianship) child.

No. Freedom House is a Christian ministry, and families of every faith or no faith are welcome. Faith is never required to get help here.

Monetary donations can be made online, by mail or by phone. Giving questions: 920-273-4901. Financial donation types accepted are online, check, gifts of stock, various IRA distributions, donor-advised funds and bequests. Please mail checks to Freedom House Ministries at 2997 St. Anthony Dr., Green Bay, WI 54311 If more information is needed, please contact Director of Development Steve Schauer (920-273-4901) to receive clarity to your question.

Freedom House Ministries gladly accepts new or gently used clothing, hygiene items, household items or non-perishable food. Please visit our monthly Wish List to see what items are needed most. If you have new or gently used furniture, you’d like to donate please call 920-432-4646 and speak with a staff member.

We ask that furniture be delivered to Freedom House Ministries. It’s best to coordinate ahead of time to ensure staff or volunteers are available to assist. We don’t pick up clothing, hygiene products, household items or non-perishable food.

Our tax I.D. number is 39-1721843.

Please apply before you come Volunteer Application , so we can find a role that fits and keep the house calm for the families staying here. Volunteers help create the warm, welcoming place families experience every day.